Terms of Service

TRANSLATION DISCLAIMER

TRANSLATION OF OUR TERMS OF SERVICE ARE PREPARED BY THIRD PARTY TRANSLATORS. WHILE REASONABLE EFFORTS ARE MADE TO PROVIDE ACCURATE TRANSLATIONS, PORTIONS MAY BE INCORRECT. NO LIABILITY IS ASSUMED BY MOMENZO LTD. FOR ANY ERRORS, OMISSIONS, OR AMBIGUITIES IN THE TRANSLATIONS PROVIDED HERE. ANY PERSON OR ENTITY THAT RELIES ON TRANSLATED CONTENT DOES SO AT THEIR OWN RISK. MOMENZO LTD. SHALL NOT BE LIABLE FOR ANY LOSSES CAUSED BY RELIANCE ON THE ACCURACY OR RELIABILITY OF ANY TRANSLATED INFORMATION. IF NEED FURTHER EXPLANATION OF THESE TERMS, OR YOU WOULD LIKE TO REPORT A TRANSLATION ERROR OR INACCURACY, WE ENCOURAGE YOU TO PLEASE CONTACT US.

Welcome, and thank you for your interest in our mobile application Momenzo App (the "App") and our website www.momenzo.com (the "Website"), together hereafter referred to in these Terms of Service as "Momenzo", "us", "our" or "we".  Momenzo is owned and operated by Momenzo Ltd, and for the purposes of this Agreement and our Privacy Policy any use of the terms "Momenzo", "us", "our" or "we" includes Momenzo Ltd, without limitation. Unless otherwise specified, all references to our services (the “Service” or "Services") include the content, services, technology and products available through the Momenzo App or our Website, as well as any software that Momenzo provides to you that allows you to access and use the Services. The term "user",  "you" or "your" refers to the user of the Service, including visitors that do not register for an account or purchase a subscription to our Services. The following Terms of Service are a legally binding contract between you and Momenzo regarding your use of the Service.

Please read the following Terms of Service ("Terms" or "Agreement") carefully before accessing or using any of the Services. Each time you access or use our Services, subscribe to a plan or purchase something from us, you, and if you are acting on behalf of a third party, such third party, agree to be bound by these Terms of Service and our Privacy Policy whether or not you register with us. If you do not agree to be bound by all of these Terms, you may not access or use our Service.

In addition, certain areas of the Service may be subject to additional Terms of Service that we make available for your review. By using such areas, or any part thereof, you are expressly indicating that you have read and agree to be bound by the additional Terms of Service applicable to such areas. In the event that any of the additional Terms of Service governing such area conflict with these Terms, the additional terms will control.

 

Momenzo may change this Agreement at any time by posting an updated Terms of Service on our Website or in our App. If any amendment to these Terms is unacceptable to you, you shall cease using our App or Website. If you continue using our Services, you will be constructively deemed to have accepted the changes.

 

PLEASE READ THE BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER PROVISIONS IN THE DISPUTE RESOLUTION SECTION OF THESE TERMS. IT AFFECTS HOW DISPUTES ARE RESOLVED. BY ENTERING INTO THIS AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU UNDERSTAND THIS AGREEMENT, INCLUDING THE DISPUTE RESOLUTION, ARBITRATION PROVISIONS AND CLASS ACTION WAIVER AND ACCEPT ALL OF THE TERMS. YOU MAY NOT USE OR ACCESS OUR PLATFORM IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.

 

1.   Our Service

a.   Momenzo App provides our users with the tools and technology to easily create professional quality marketing and promotional videos without having to spend hours editing the content or the need to hire an expensive videographer, editor or production company. We offer video templates and guidance so that anyone, including a first-time user can create quality branded content.

b.   The Services and products available in our App and on our Website are for your personal and professional use only. You may not sell or resell any of the Services or products you receive or otherwise subscribe to, or purchase, from us.

c.   Any modifications and new features added to our Service are also subject to this Agreement.

d.   Momenzo reserves the right to modify or discontinue the Service or any feature or functionality thereof at any time without notice to you. All rights, title and interest in and to the Service and its components (including all intellectual property rights to any software or technology) will remain with and belong exclusively to Momenzo.

2.  Eligibility for Our Service

a. Our Services are intended for users 18 years of age or older, and only when legally permitted where you reside or from where you access our Services. By using our Services, you represent and warrant that you have attained the age of majority where you reside (18 years of age in most jurisdictions) and are otherwise capable of entering into binding contracts including this Agreement. Persons who are at least 13 years of age but under the age of majority may only use our Services with parental or legal guardian consent. Accordingly, you agree that you are at least the age of majority or older, or have received parental or legal guardian consent from someone fully able and competent to enter into the terms, conditions, representations and warranties set forth in the Terms on your behalf.

3. Accounts and Registration

a. To access some features of the Service, including our subscription services plan, you will be required to register for an account. When you register for an account, you may be required to provide us with some information about yourself (such as your name, date of birth, e-mail address, physical address, phone number, business name, business title or other personal information). Some of this information may be of a confidential nature and may include personally identifiable information (all "Your Information"). 

b. If you provide Your Information to us then you agree to provide true, current, complete and accurate information, and not to misrepresent your identity.  You also agree to keep Your Information current and to update Your Information if any of Your Information changes. 

c.  Our collection, storage, use and disclosure of Your Information is governed by this Agreement and our Privacy Policy which you may access here (https://momenzo.com/privacy-policy).

4. Account Management

a. Your Momenzo account and subscription is registered to you, or your company individually, however you may assign access to, and use of, your account to other authorized users within your organization. You may not assign access to, or transfer your account to anyone outside of your organization.

b. If you have been issued an account by Momenzo in connection with your use of the Services, you are responsible for safeguarding your password and any other credentials used to access that account, even if you authorize other parties to access your account. You, and not Momenzo, are responsible for any activity occurring in your account, whether or not you authorized that activity. If you become aware of any unauthorized access to your account, you should notify Momenzo immediately.

c.  Momenzo may send notices to the email address or text messages to your mobile phone registered with your account. You must keep your email address, mobile phone number and, where applicable, your contact details and payment details associated with your account current and accurate.

d. We reserve the right to modify, suspend or terminate the Service, any user account or your access to the Service for any reason, without notice, at any time, and without liability to you.

e. You can cancel your account at any time. Upon termination or cancellation, all licenses and other rights granted to you in these Terms will immediately cease, and all user content and projects will be deleted. You are responsible for backing up your projects and content, and Momenzo shall not be responsible, or held liable, for any damages resulting from the deletion of your projects and content.

f.  We reserve the right to refuse to issue an account to anyone or permit access to the Service to anyone for any reason at any time.

5.  Subscriptions

a. Subscriptions. Momenzo offers you the opportunity to purchase access to the Service by means of a recurring subscription (“Subscription”). The features, subscriber rights, terms and prices of a Subscription may change from time to time and the most current descriptions and prices may be found on our Subscription information page here (https://client.momenzo.com/#/subscription). By selecting a Subscription, you agree to pay a subscription fee on a designated cycle for the Service (the "Subscription Fee"). These payments will require you to have an active and valid method of payment ("Payment Method").  The Subscription Fee will be billed at the time you establish your Subscription and on an ongoing, recurring basis unless you cancel your Subscription. Momenzo reserves the right to change the price for a Subscription to the Service in its sole discretion and will notify you of any price changes.

b. Payments. Payments will be processed by a secure third party payment processor. The first Subscription Fee will be charged to your Payment Method on the date we confirm your Subscription purchase. Thereafter, the Subscription Fee and any applicable tax and service fees will be charged to your Payment Method on a recurring basis in accordance with your selected subscription cycle. You are responsible for all charges incurred in connection with your payments. You may update your Payment Method at any time by accessing your account. If at any time the third party payment processor is unable to charge your Payment Method for the Subscription Fee due to insufficient funds, expired or invalid account details, or otherwise, you remain responsible for the cost of such Subscription Fee. In the event your Payment Method fails to pay the Subscription Fee, Momenzo reserves the right to suspend your Subscription until the reason for the failure has been resolved.

c.  Cancellation; Termination. You can cancel your Subscription at any time. Please note that you must cancel your Subscription before it renews for a subsequent term in order to avoid being charged for the next term’s Subscription Fee. If you cancel your Subscription, the cancellation will become effective at the end of the then-current term. We reserve the right to terminate your Subscription and access to our Service at any time, and for any reason, without liability to you. Termination will become effective upon delivery of our notice to you.

d. Refund Policy. Refunds will not be provided for any subscription upon your cancellation. Momenzo does not provide credit, refunds, or prorated refunds for subscriptions that are cancelled by you mid-term. In such a circumstance, you will continue to have access to your Subscription until the end of the term’s billing cycle. If we terminate your Subscription for a breach of the terms of this Agreement,  you will NOT be eligible for any refund of your Subscription Fees. If we terminate your Subscription, other than for a breach of the terms of this Agreement, you will be eligible for a prorated refund of your last cycle Subscription Fee.

6. Prices

a. Unless otherwise indicated, all subscription prices are displayed in the currency of the country associated with the visitors  IP address.

b. All applicable taxes and other charges are additional and your responsibility.

c.  We reserve the right in our sole discretion to change prices at any time and without notice.

7.   Your Access and Use of our Services

a.   Your right to access and use our Services is personal to you and is not transferable by you to any other person or entity. Access to our Services may not be available in all locations. You are only entitled to access and use our Services for lawful purposes and pursuant to the terms and conditions of this Agreement and our Privacy Policy. Any action by you that, in our sole discretion: (i) violates the terms and conditions of this Agreement and/or the Privacy Policy; (ii) restricts, inhibits or prevents any access, use or enjoyment of our Services; or (iii) through the use of our Services, defames, abuses, harasses, offends or threatens others, shall not be permitted, and may result in your loss of the right to access and use our Services.

b.   The rights granted to you in these Terms are subject to the following restrictions: (i) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services; (ii) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Services; (iii) you shall not access the Services in order to build a similar or competitive Service; and (iv) except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Any future release, update, or other addition to functionality of the Services shall be subject to these Terms.

c.   Furthermore, you agree that you will not use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor our Services or any portion of our Services or for any other purpose, without our prior written permission.  Additionally, you agree that you will not: (i) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) copy, reproduce, modify, create derivative works from, distribute or publicly display any content (except for your personal information) from our Services without our prior written permission and the appropriate third party, as applicable; (iii) interfere or attempt to interfere with the proper working of our Services or any activities conducted on our Services; (iv) bypass any robot exclusion headers or other measures we may use to prevent or restrict access to our Services, or (v) interfere or disrupt the Service or servers or networks connected to the Service, including by transmitting any worms, viruses, spyware, malware or any other code of a destructive or disruptive nature.

d.   Except as expressly permitted in this Agreement, you shall not collect or harvest any personally identifiable information, including account names, from our Services. 

e.   Our Services may now, or in the future, have "publicly accessible areas" that allow users to post User Content (hereafter defined) that will be accessible by the public or the user population generally. As a user of the Services, you acknowledge and affirmatively agree that in the course of using the Services you may be exposed to User Content that might be offensive, harmful, inaccurate or otherwise inappropriate. You further agree that Momenzo shall not, under any circumstances, be liable in any way for any User Content.

f. You understand that Momenzo may issue upgrade versions of any mobile App and you consent to receiving automatic upgrades on your mobile device.  You also acknowledge and agree that standard carrier data charges may apply to your use of the Service including, without limitation, text messages.

g.   You shall not use any communication systems provided on our Services including, without limitation email, for any commercial or solicitation purposes.  You shall not solicit for commercial purposes any users of our Services without our prior written permission.

h.   You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your purchases or use of the Services.

8. Suspension and Termination of Services

a. Momenzo may terminate the Services to you (including your subscription) if you fail to comply with these Terms, the Privacy Policy or if you use the Services in a way that causes legal liability to us, or disrupts use of the Service by other users.

b. Momenzo may also limit or suspend providing the Services to you (including your subscription) if we are investigating suspected misconduct by you. Momenzo will use commercially reasonable efforts to narrow the scope and duration of any limitation or suspension under this Section as is needed to resolve the issue that prompted such action.

c.  Users who have been terminated or suspended will not be eligible for a refund of any kind for the termination or the period of suspension.

9. Information Accuracy

a. We attempt to ensure that information on this Service is complete, accurate and current. Despite our best efforts, the information on our Service may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy, or currency of any information on the Service.

b. Furthermore, information on the Service may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct or make changes in such information without notice and cancel services or subscriptions listed incorrectly or at the wrong price.

10. Proprietary Rights

As between Momenzo and you, Momenzo or its licensors own and reserve all right, title and interest in and to the Service and all hardware, software and other items used to provide the Service, other than the rights explicitly granted to you to use the Service in accordance with these Terms. No title to or ownership of any proprietary rights related to the Service is transferred to you pursuant to these Terms. All rights not explicitly granted to you are reserved by Momenzo.

11. Intellectual Property Rights

a. Our names, graphics, logos, page headers, button icons, and service names are our trademarks or trade dress in the United States and/or other countries (collectively the "Proprietary Marks"), and are owned by Momenzo. You may not use the Proprietary Marks without our prior written permission.

b. We make no proprietary claim to any third-party names, trademarks or service marks appearing on our Services. Any third-party names, trademarks, and service marks are property of their respective owners.

c.  The information, content, documentation, guides, descriptions, advice, data, software, scripts and any other content viewable on, contained in, or downloadable from our Services (collectively, "Our Content"), including, without limitation, all audio files, text, graphics, charts, pictures, photographs, images, videos, line art, icons and renditions, are copyrighted by Momenzo, or otherwise licensed to us by Our Content suppliers.

d. We also own a copyright of a collective work in the selection, coordination, arrangement, presentation, display and enhancement of Our Content (the "Collective Work").

e. All software used on, or within our Services is our property or the property of our software vendors and is protected by United States and international copyright laws. Listening, viewing, reading, printing, downloading or otherwise using Our Content and/or the Collective Work does not entitle you to any ownership or intellectual property rights to Our Content, the Collective Work, or the Software.

f.  You are solely responsible for any damages resulting from your infringement of our, or any third-parties, intellectual property rights regarding the Trademarks, Our Content, the Collective Work, the Software and/or any other harm incurred by us or our affiliates as a, direct or indirect, result of your copying, distributing, redistributing, transmitting, publishing or using the same for purposes that are contrary to the terms and conditions of this Agreement.

12. Use of Our Content

a. We grant you a limited, non-exclusive, non-transferable, revocable, license to access, print, download or otherwise make personal use of Our Content and the Collective Work for your personal commercial use provided, however, that you shall not delete any proprietary notices or materials with regard to the foregoing.

b. Notwithstanding your right to use Our Content to create and distribute the Momenzo App real estate listing videos as intended by our Services, users may not modify Our Content or the Collective Work or utilize them for any commercial purpose or any other public display, performance, sale, or rental, decompile, reverse engineer, or disassemble Our Content and the Collective Work, or transfer Our Content or the Collective Work to another person or entity.

13. User Content Rights and Related Responsibilities; License

a. "User Content" means, without limitation, any digital files, images, photos, videos, music, audio, comments, texts, personal profile (including your photo), artwork, messages, reviews, feedback, suggestions and documents, or any other content you use in creating your videos or upload, transmit or otherwise make available to Momenzo via our Services. You represent and warrant that you own or otherwise control the rights to your User Content and that each and every part thereof, is an original work by you, or you have obtained all rights, licenses, consents and permissions necessary in order to use those parts at any and all times. You further agree to indemnify Momenzo and its affiliates for all claims arising from or in connection with any claims to any rights in your User Content or any damages arising from your User Content.

b. You retain all right, title and interest that you have, or have received from others, in the User Content that you submit to Momenzo.  By submitting User Content on or through the Service, you grant Momenzo a perpetual, worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, re-use, reproduce, transmit, print, publish, display, exhibit, distribute, re-distribute, copy, host, store, cache, archive, index, categorize, comment on, broadcast, stream, download, edit, alter, modify, adapt, translate, create derivative works based upon and publicly perform such User Content without attribution, and without the  requirement of any permission from, or payment to, you or to any other person or entity, in any manner including, without limitation, for commercial, publicity, trade, promotional, or advertising purposes, and in any and all media now known or hereafter devised.

c.  In order for us to provide the Service to you, we require that you grant us certain rights with respect to User Content, including the ability to transmit, manipulate, process, store and copy User Content in order to provide our Services. Your acceptance of this Agreement gives us the permission to do so and grants us any such rights necessary to provide the Service to you.

d. You agree that any User Content you submit to our Service in a publicly viewable area of our Service may be viewed by other users, any person visiting or participating in the Service and by the public in general.

e. You are solely responsible for your User Content, including, without limitation, reviews, comments and feedback, and any damages suffered by Momenzo resulting therefrom.

f.  It is possible that users may post or transmit offensive or obscene materials that you may be involuntarily exposed to, and you hereby agree to waive, and do waive, any legal or equitable rights or remedies you have or may have against Momenzo with respect to said offensive User Content.

g. Momenzo may block, remove or return any User Content at any time for any reason whatsoever, or for no reason at all. We are not responsible for the authenticity, accuracy, completeness, appropriateness, or legality of User Content.

h. You represent and warrant that all information that you submit is authentic, accurate and truthful and that you will promptly update any information provided by you that subsequently becomes inaccurate, misleading or false.

i.   User Content is not considered to be confidential. You agree not to submit User Content in which you have any expectation of privacy.

j.   Do not post publicly any private information or information you do not wish to be seen by others, or which you do not want to be shared or edited by others. Momenzo has no control over User Content once posted to a publicly viewable area of our Service, and it is possible that visitors to the Website may copy User Content and repost it elsewhere.

k. You agree not to post as part of the Service any offensive, inaccurate, incomplete, abusive, obscene, profane, threatening, intimidating, harassing, racially offensive, or illegal material. The following includes, without limitation, examples of the things you may not do:

·   Impersonate any person or entity.

·   Stalk, harass, defame, abuse, bully, threaten or otherwise violate the legal rights of others.

·   Advocate for or harass or intimidate another person.

·   Promote information that is false or misleading.

·   Promote illegal activities or conduct that is defamatory, libelous or otherwise objectionable.

·   Promote violence, racism, bigotry, hatred or physical harm of any kind against any group or individual.

·   Transmit anything that exploits children or minors or that depicts cruelty to animals.

·   Solicit personal information from anyone under the age of 18.

·   Use the service in an illegal manner or to commit an illegal act.

·   Transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware.

·   Transmit any content that contains video, audio, or images of another person without his or her permission or that of their legal guardian.

·   Promote material that exploits people in a sexual, pornographic or violent manner.

·   Provide instructional information about illegal activities.

·   Infringe upon someone else's trademark, copyright or other intellectual property or other rights.

14. User Comments

a. Momenzo does not investigate any posted user comments, suggestions or feedback for accuracy or truth. Users may be held legally responsible for damages suffered by other users or third parties as a result of their comments if they are legally actionable or defamatory. You agree that Momenzo is not legally responsible for any comments posted or made available on our Services by any users or third parties, even if that information is defamatory or otherwise legally actionable. Momenzo reserves the right to remove user comments or information that, in our sole judgment, violates these Terms or negatively affects our Services.

b. If you provide Momenzo with any suggestions for improvement to our Service, or new features or functions to add to our Service, you do so without the expectation of any compensation therefore, and grant to us a perpetual, irrevocable, fully transferable and sub-licensable worldwide license to use and exploit your suggestion without any royalty or compensation to you.

15. Interruption of Service

a. Your access and use of our Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of our Services or other actions that we, in our sole discretion, may elect to take.

b. You agree that we will not be liable to you or to any third party for any interruption of the Services or any part thereof.

16. Third Party Links, Services and Content

The Service may contain features, services and functionalities linking you to, or providing you with access to third party services and content, websites, directories, servers, networks, systems, information, databases, applications, software, programs, courses , services, and the Internet as a whole. Because we have no control over such sites and resources, we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising or other materials on or available from such sites or resources. When you visit or use a third party’s website you agree to read and consent to the third party’s Terms of Service and Privacy Policy and you release us from any liability.

17. Momenzo Mobile App Software

We make software available to you to access the Momenzo App via a mobile device (“Mobile Software”). To use the Mobile Software you must have a mobile device that is compatible with the Mobile Software. Momenzo does not warrant that the Mobile Software will be compatible with your mobile device. Momenzo hereby grants you a non-exclusive, non-transferable, revocable license to use a compiled code copy of the Mobile Software for one Momenzo account on a mobile device owned or leased solely by you, for your personal use. You may not: (i) modify, disassemble, decompile or reverse engineer the Mobile Software; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Mobile Software to any third party or use the Mobile Software to provide time sharing or similar services for any third party; (iii) make any copies of the Mobile Software; (iv) remove, circumvent, disable, damage or otherwise interfere with security-related features of the Mobile Software, features that prevent or restrict use or copying of any content accessible through the Mobile Software, or features that enforce limitations on use of the Mobile Software; or (v) delete the copyright, trademark and other proprietary rights notices on the Mobile Software. You acknowledge that Momenzo may from time to time issue upgraded versions of the Mobile Software, and may automatically electronically upgrade the version of the Mobile Software that you are using on your mobile device. You consent to such automatic upgrading on your mobile device, and agree that the terms and conditions of this Agreement will apply to all such upgrades. Any third-party code that may be incorporated in the Mobile Software is covered by the applicable open source or third-party license EULA, if any, authorizing use of such code. The foregoing license grant is not a sale of the Mobile Software or any copy thereof, and Momenzo or its third party partners or suppliers retain all right, title, and interest in the Mobile Software (and any copy thereof). Any attempt by you to transfer any of the rights, duties or obligations hereunder, except as expressly provided for in this Agreement, is void. Momenzo reserves all rights not expressly granted under this Agreement. The Mobile Software originates in the United States, and is subject to United States export laws and regulations. The Mobile Software may not be exported or re-exported to certain countries or those persons or entities prohibited from receiving exports from the United States. In addition, the Mobile Software may be subject to the import and export laws of other countries. You agree to comply with all United States and foreign laws related to use of the Mobile Software and the Momenzo App.

18.  Mobile Application from a Third Party Application Store

The following applies to any Third Party Application Store Sourced Application accessed through or downloaded from a Third Party Application Store:

a. You acknowledge and agree that (i) the Terms are concluded between you and Momenzo only, and not the Third Party Application Store, and (ii) Momenzo, not the Third Party Application Store, is solely responsible for the Third Party Application Store Sourced Application and content thereof. Your use of the Third Party Application Store Sourced Application must comply with the Third Party Application Store Terms of Service. 

b. You acknowledge that the Third Party Application Store has no obligation whatsoever to furnish any maintenance and support services with respect to the Third Party Application Store Sourced Application.

c.  In the event of any failure of the Third Party Application Store Sourced Application to conform to any applicable warranty, you may notify the Third Party Application Store, and the Third Party Application Store will refund the purchase price for the Third Party Application Store Sourced Application to you, and to the maximum extent permitted by applicable law, the Third Party Application Store will have no other warranty obligation whatsoever with respect to the Third Party Application Store Sourced Application. As between Momenzo and the Third Party Application Store, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Momenzo.

d. You and Momenzo acknowledge that, as between Momenzo and the Third Party Application Store, the Third Party Application Store is not responsible for addressing any claims you have or any claims of any third party relating to the Third Party Application Store Sourced Application or your possession and use of the Third Party Application Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the Third Party Application Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

e. You and Momenzo acknowledge that, in the event of any third-party claim that the Third Party Application Store Sourced Application or your possession and use of that Third Party Application Store Sourced Application infringes that third party’s intellectual property rights, as between Momenzo and the Third Party Application Store, Momenzo, not the Third Party Application Store, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by the Terms.

f.  You and Momenzo acknowledge and agree that the Third Party Application Store, and their subsidiaries, are third-party beneficiaries of the Terms as related to your license of the Third Party Application Store Sourced Application, and that, upon your acceptance of the terms and conditions of the Terms, the Third Party Application Store will have the right (and will be deemed to have accepted the right) to enforce the Terms as related to your license of the Third Party Application Store Sourced Application against you as a third-party beneficiary thereof.

g. Without limiting any other terms of the Terms, you must comply with all applicable third-party terms of agreement when using the Third Party Application Store Sourced Application.

19. Electronic Communications

a. Although we may choose to communicate with you by regular mail, we may also choose to communicate with you by electronic means including, without limitation, email, telephone, text, SMS, chat or by posting notices on our Services.  When you use our Services, you consent to communicating with us, and potentially other users electronically. 

b. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

20. Electronic Transactions

a. Your use of the Services includes the ability to enter into agreements, including these Terms, our Privacy Policy and to make transactions electronically, including financial transactions and purchases. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by such agreements, financial transactions and purchases.

b. Your agreement and intent to be bound by electronic submissions applies to all records relating to all transactions you enter into on this site, including purchases, financial transactions, notices of cancellation, policies, contracts, and applications.

21. Third Party Social Networking

If you access our Services through a third party social networking site or application including, but not limited to, Facebook, LinkedIn, or Twitter, you authorize Momenzo to access certain information about you that is made available through that third party social networking site and further authorize us to collect, store, retain and use, your information in accordance with our Privacy Policy. The information that we collect depends on the privacy and security setting you have established with the third party social networking  site or application.

22. Security

Violating the security of our Services is prohibited and may result in criminal and civil liability. Momenzo may investigate incidents involving such violations and may involve, and will cooperate with law enforcement if a criminal violation is suspected. Security violations include, without limitation, unauthorized access to or use of data or systems including any attempt to probe, scan, or test the vulnerability of the Service or to breach security or authentication measures, unauthorized monitoring of data or traffic and interference with service to any user, host, or network.

23. Privacy and Your Personal Information

For information about the Momenzo data protection practices and privacy policies, please read our Privacy Policy here (https://momenzo.com/privacy-policy). This policy explains how we collect, store, use, share and protect information about the users of our mobile App and Website when you use the Services. You agree to the use of your data in accordance with Momenzo Privacy Policy.

24. Copyright and Intellectual Property Policy

We respect the intellectual property rights of others. We reserve the right to remove any User Content on the Services which allegedly infringe upon another person's copyright, trademark or other intellectual property right, and/or terminate, discontinue, suspend and/or restrict the account or ability to visit and/or use the Services or remove, edit, or disable any User Content on the Services which allegedly infringe upon another person's intellectual property rights. We provide this policy pursuant to Section 512 of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act ("DMCA").

A valid complaint under the DMCA must provide the following information in writing:

a. An electronic or physical signature of a person authorized to act on behalf of the copyright owner.

b. Identification of the copyrighted work that you claim has been infringed.

c.  Identification of the material that is claimed to be infringing and where it is located on the Service.

d. Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and, email address.

e. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law.

f.  A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.

Federal law provides that if you knowingly misrepresent that online material is infringing, you may be subject to criminal prosecution for perjury and civil penalties, including monetary damages, court costs, and attorneys' fees. The above information must be submitted to the Copyright Agent at: support@momenzo.com

25.  Disclaimers; No Warranties

a.  ALL SOFTWARE, SERVICES AND PRODUCTS AVAILABLE FROM MOMENZO ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MOMENZO AND ITS PARENTS, SUBSIDIARIES, PARTNERS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, (COLLECTIVELY, THE “MOMENZO PARTIES”) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

b. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (I) THE SERVICES OR PRODUCTS WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (III) THE QUALITY OF ANY SERVICES, PRODUCTS OR INFORMATION PURCHASED OR OBTAINED BY YOU FROM OR THOUGH US WILL MEET YOUR EXPECTATIONS.

c.  THE SERVICES CAN INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. FURTHERMORE, THE INFORMATION OR SERVICES ON THIS WEBSITE OR APP MAY BE OUT OF DATE. WE MAY MAKE CHANGES TO THE SERVICES, PRODUCTS AND INFORMATION ON THE WEBSITE OR IN THE APP, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY SERVICES OR PRODUCTS LISTED HEREIN AT ANY TIME WITHOUT NOTICE, HOWEVER WE HAVE NO OBLIGATION TO DO SO.

d. THE MOMENZO PARTIES DO NOT WARRANT THAT THE SERVICES OR THE SERVERS THAT MAKE THE SERVICE AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY PRODUCT DESCRIPTION OR OTHER CONTENT OFFERED AS PART OF THE SERVICES, ARE ACCURATE, RELIABLE, CURRENT OR COMPLETE.

e. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. IF YOU DOWNLOAD ANY CONTENT FROM THE SERVICE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT THROUGH THE SERVICE.

f.  WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SERVICE OR ANY FEATURE OR PART THEREOF AT ANY TIME.

g. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME PARTS OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

26. Limitation Of Liability

a.  IN NO EVENT SHALL WE BE RESPONSIBLE TO, OR LIABLE TO YOU, OR ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY DAMAGES INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES THAT INCLUDE, BUT ARE NOT LIMITED TO, DAMAGES FOR ANY PERSONAL INJURY TO YOU OR OTHERS, OR LOSS OF PROFIT, REVENUE OR BUSINESS, AS A DIRECT OR INDIRECT RESULT OF: (I) YOUR ACCESS AND USE OF OUR SERVICES AND PRODUCTS; (II) YOUR BREACH OR VIOLATION OF THE TERMS AND CONDITIONS OF THIS AGREEMENT; (III) YOUR DELAY IN ACCESSING OR INABILITY TO ACCESS OR USE OUR SERVICES FOR ANY REASON; (IV) YOUR DOWNLOADING OF ANY OF OUR CONTENT OR THE COLLECTIVE WORK FOR YOUR USE; OR (V) YOUR RELIANCE UPON OR USE OF OUR CONTENT OR THE COLLECTIVE WORK, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF WE AND/OR OUR SUPPLIERS HAD BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. 

b. THIS LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED IN OUR SERVICES OR RECEIVED THROUGH ANY LINKS PROVIDED IN OUR SERVICES.

c.  WITHOUT LIMITING THE FOREGOING, UNDER NO CIRCUMSTANCES SHALL WE BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM ACTS OF NATURE, FORCES, OR CAUSES BEYOND THEIR REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, INTERNET FAILURES, COMPUTER EQUIPMENT OR MOBILE DEVICE FAILURES, TELECOMMUNICATION EQUIPMENT FAILURES, OTHER EQUIPMENT FAILURES, ELECTRICAL POWER FAILURES, STRIKES, LABOR DISPUTES, RIOTS, INSURRECTIONS, CIVIL DISTURBANCES, SHORTAGES OF LABOR OR MATERIALS, FIRES, FLOODS, STORMS, EXPLOSIONS, ACTS OF GOD, WAR, GOVERNMENTAL ACTIONS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS OR NON-PERFORMANCE OF THIRD PARTIES.

d. OUR LIABILITY AND THE LIABILITY OF OUR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, INDEPENDENT CONTRACTORS, SHAREHOLDERS, REPRESENTATIVES, AND AGENTS, ARISING OUT OF THIS AGREEMENT, OR THE USE OF OUR SERVICES, SHALL NOT EXCEED, IN THE AGGREGATE, THE GREATER OF THE ACTUAL AMOUNT, IF ANY, PAID BY YOU TO MOMENZO FOR YOUR USE OF OUR SERVICES DURING THE THREE (3) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR  THE SUM OF $50.

e. YOU AND WE AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO OUR SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

f.  CERTAIN STATE OR OTHER JURISDICTIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.

27. Indemnity

a. You agree that you will be personally responsible for your use of the Service, products  or subscriptions you purchase from us; and you further agree to defend, indemnify and hold harmless Momenzo and its officers, directors, employees, consultants, affiliates, subsidiaries and agents from and against any and all claims, liabilities, damages, losses and expenses, including reasonable attorneys’ and accounting fees and costs, arising out of, or in any way connected with, (i) your access to, use of or alleged use of the Service, subscription or the products you purchase through the Service; (ii) your violation of these Terms of Service or any representation, warranty, or agreements referenced herein, or any applicable law or regulation; (iii) your infringement upon the property rights, intellectual property rights (copyrights and trademarks) or other rights of others; (iv) your violation of any third party right, including without limitation publicity, confidentiality, or privacy right; (v) any serious emotional or physical harm, including death, to you or any third party resulting from your use of the Services, products or subscriptions purchased through the Service.

b. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.

28. Release

a. By using the Services, you release, to the maximum extent allowed by law, Momenzo, its officers, directors, employees, affiliates, and agents from claims, demands and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of, or in any way connected with, your use of our Services, products or subscriptions, including without limitation, any serious emotional or physical harm, including death to you or any third party.

b. If you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.” 

29. Governing Law

This Agreement, and any separate agreements whereby we provide you Services, shall be governed by and construed in accordance with English Law (United Kingdom), without regard to its conflicts of laws principles. The parties hereby consent to the exclusive jurisdiction and venue of the Sheffield Courts (England).

30. Our Remedies

You acknowledge that we may be irreparably damaged if this Agreement is not specifically enforced, and damages at law would be an inadequate remedy. Therefore, in the event of a breach or threatened breach of any provision of this Agreement by you, we shall be entitled, in addition to all legal rights, to any equitable remedies including, but not limited to, an injunction restraining such breach or threatened breach, without being required to show any actual damage or to post an injunction bond, and/or to a decree for specific performance of the provisions of this Agreement. 

31. Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. THIS SECTION CONTAINS AN AGREEMENT TO ARBITRATE, WHICH WILL, WITH LIMITED EXCEPTION, REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION.

 

You and Momenzo agree that any claim or dispute at law or equity that has arisen, or may arise, between you and Momenzo (including any claim or dispute between you and a third-party agent of Momenzo) that relates in any way to or arises out of this or previous versions of this Agreement, your use of or access to the Services, the actions of Momenzo or its agents, or any products or services sold or purchased through the Services, will be resolved in accordance with the provisions set forth in this Dispute Resolution Section.

a. Pre-Arbitration Dispute Resolution. We at Momenzo believe that most customer concerns can be resolved quickly and to the customer's satisfaction by emailing customer support at support@momenzo.com. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute ("Notice"). The Notice to Momenzo should be sent to the address provided in the Contact Us section at the end of these Terms of Service  ("Notice Address"). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If Momenzo and you do not resolve the claim within sixty (60) calendar days after the Notice is received, you or Momenzo may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Momenzo or you shall not be disclosed to the arbitrator during the arbitration proceeding.

b. Arbitration. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the LCIA Rules, which Rules are deemed to be incorporated by reference into this clause.

                                                 i.The number of arbitrators shall be one.

                                               ii.The seat, or legal place, of arbitration shall be Sheffield , England.

                                              iii.The language to be used in the arbitral proceedings shall be English.

                                              iv.The governing law of the contract shall be the substantive law of England, United Kingdom.

32. Class Actions

FOR RESIDENTS OF THE UNITED STATES, THIS SECTION CONTAINS AN AGREEMENT THAT YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING.

 

a. Prohibition of Class and Representative Actions and Non-Individualized Relief. You and momenzo agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. Unless both you and momenzo agree otherwise, the arbitrator may not consolidate or join more than one person's or party's claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding. Also, the arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party's individual claim(s).

 

33.Law Enforcement

Momenzo is committed to cooperating with law enforcement while respecting each individual’s right to privacy. If Momenzo receives a request for user account information from a government agency investigating criminal activity, we will review the request to be certain that it satisfies all legal requirements before releasing information to the requesting agency.

34.Statutory Rights; Notice To California Residents

If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing, currently at: 1625 N. Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone, currently at (800) 952-5210 in order to resolve a complaint regarding our Website and/or our mobile application/services  or to receive further information regarding use of our Website.

35.Amendments to this Agreement

We reserve the right to update, amend and/or change this Agreement at any time in our sole discretion and without notice. Updates to this Agreement will be posted here. Amendments will take effect immediately upon us posting the updated Agreement on our Services.  You are encouraged to revisit this Agreement from time to time in order to review any changes that have been made. The date on which this Agreement was last updated will be noted immediately below this Agreement.  Your continued access and use of our Services following the posting of any such changes shall automatically be deemed your acceptance of all changes.

36. Severability

If any portion of this Agreement is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement.

37. No Waiver

Our failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

38. Entire Understanding

This Agreement and the Privacy Policy represent the entire understanding and agreement between you and us regarding the subject matter of the same, and supersede all other previous agreements, understandings and/or representations regarding the same.

 

CONTACT US:

If you have to provide us with any Notice, or have any questions, comments, concerns or feedback regarding this Agreement or our Services, please contact us at support@momenzo.com or mail us here:

 

Momenzo Ltd

99 Parkway Avenue

S9 4WG Sheffield, UK

 

Last updated: July 22, 2021

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Realtor® is a registered trademark of the National Association of REALTORS® and Momenzo claims no ownership to the trademark and no association with the National Association of REALTORS®.